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Occupation Description:
  Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. Excludes “Computer Systems Analysts" (15-1121) and "Operations Research Analysts" (15-2031).
Career Video:
  Video Icon  Management Analysts
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
Typical Tasks:
  • Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
  • Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one..
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system..
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience..
  • Speaking - Talking to others to convey information effectively..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders..
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems..
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems..
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Education & Training:
  Bachelor's degree
      View Related Programs on Connecticut's Education & Training ConneCTion site
Wage Information:
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $98,889.00 $47.54 $29.34 $33.32 - $55.79
Bridgeport/Stamford $105,665.00 $50.81 $28.86 $32.52 - $61.00
Danbury $72,093.00 $34.65 $23.02 $24.66 - $37.75
Hartford $99,083.00 $47.63 $30.67 $35.36 - $54.38
New Haven $96,808.00 $46.54 $29.94 $33.93 - $54.67
New London/Norwich $89,420.00 $42.99 $31.20 $33.37 - $50.30
Waterbury $66,879.00 $32.15 $20.54 $22.61 - $40.58
Torrington $111,441.00 $53.57 $34.39 $42.00 - $59.82
Select a town to see its region Not sure which Region applies to you?

Occupation Outlook:
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 11,990 13,850 1.4% 352
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow much faster than average, and the number of annual openings will offer excellent job opportunities.
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
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