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FOOD SERVICE MANAGERS
An Occupation in
 
Occupation Description:
 
  Plan, direct, or coordinate activities of an organization or department that serves food and beverages. Excludes “Chefs and Head Cooks” (35-1011).
 
Career Video:
  Video Icon  Food Service Managers
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule staff hours and assign duties.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
 
Skills:
 
 
  • Service Orientation - Actively looking for ways to help people..
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action..
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job..
  • Speaking - Talking to others to convey information effectively..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do..
  • Coordination - Adjusting actions in relation to others' actions..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems..
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods..
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques..
 
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Education & Training:
 
  Work experience (in a related occupation)
 
      View Related Programs on Connecticut's Education & Training ConneCTion site
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $72,698.00 $34.96 $21.39 $25.00 - $40.82
Bridgeport/Stamford $79,230.00 $38.09 $20.19 $22.83 - $40.68
Hartford $68,432.00 $32.89 $20.40 $23.48 - $35.29
New Haven $68,483.00 $32.92 $22.12 $25.36 - $41.69
New London/Norwich $86,313.00 $41.50 $28.72 $31.86 - $48.83
Waterbury $63,390.00 $30.48 $18.91 $20.14 - $40.12
Torrington $69,861.00 $33.59 $25.26 $26.69 - $38.50
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2016 2026
State of Connecticut 4,870 5,210 0.6% 566
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow about as fast as average, and the number of annual openings will offer excellent job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
Similar Occupations:
 
 
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