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ADMINISTRATIVE SERVICES MANAGERS
 
Occupation Description:
 
  Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services. Medical records administrators are included in “Medical and Health Services Managers” (11-9111). Excludes “Purchasing Managers" (11-3061).
 
Career Video:
  Video Icon  Administrative Services Managers
  Open-captioning or video transcript included for the hearing impaired. Career videos brought to you by CareerOneStop. Copyright © 2017 All Rights Reserved.
 
Typical Tasks:
 
 
  • Set goals and deadlines for the department.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Acquire, distribute and store supplies.
  • Plan, administer, and control budgets for contracts, equipment, and supplies.
  • Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Hire and terminate clerical and administrative personnel.
 
Skills:
 
 
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents..
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times..
  • Time Management - Managing one's own time and the time of others..
  • Speaking - Talking to others to convey information effectively..
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems..
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience..
  • Coordination - Adjusting actions in relation to others' actions..
 
Knowledge:
 
 
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction..
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources..
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar..
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology..
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming..
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems..
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..
 
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Education & Training:
 
  Bachelor's degree
 
      View Related Programs on Connecticut's Education & Training ConneCTion site
 
Wage Information:
 
 
Region Average Annual Average Hourly Entry Level (hourly) Mid-Range  (hourly)
Statewide $106,757.00 $51.33 $34.53 $39.41 - $59.93
Bridgeport/Stamford $116,532.00 $56.02 $36.12 $41.28 - $62.78
Danbury $105,522.00 $50.74 $37.12 $41.16 - $59.84
Hartford $106,573.00 $51.24 $35.47 $40.07 - $60.65
New Haven $102,216.00 $49.14 $34.90 $39.49 - $59.09
New London/Norwich $93,144.00 $44.79 $32.78 $36.42 - $51.58
Waterbury $88,787.00 $42.68 $27.79 $32.58 - $50.93
Torrington $95,818.00 $46.07 $27.89 $29.34 - $56.65
      
Select a town to see its region Not sure which Region applies to you?
    

 
Occupation Outlook:
 
 
Region Employment Average Annual Growth Rate Average Annual Job Openings
2014 2024
State of Connecticut 4,340 4,620 0.6% 109
 
 
Chart of Growth Rate and Annual Openings   Employment in this occupation is expected to grow about as fast as average, and the number of annual openings will offer excellent job opportunities.
Key:
  N/A = Not Applicable, ***** = Over $60.00 per hour, ##### = Over $124,821
 
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